Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

We needed a standalone scanner that will be able to scan at higher dpi's. We enquired in some shops and they recommended some All In One printers, Which did not match our specifications. We had earlier worked with fixit, we assumed they only specialised in servicing. We just sent them our specification and asked if they can find a supplier. They understood our needs, and most importantly did not try to convince us into buying a Printer with scanning function. They did their research and found a direct Canon dealer and sourced the product at a price cheaper than online. (Since the scanner had glass surface, we were hesitant to order online). Samuel from fixit delivered it himself. Very satisfied with the service and prompt communication, which seems lacking in many other service shops. We highly recommend Fixit ~ Ximax
Excellent Service & Quick Repair! I had my HP Pavilion Gaming 15 laptop serviced at Fixit Computers for a hinge trunk replenishment, and I must say, the experience was outstanding! The technicians provided neat and efficient service, ensuring that my laptop was handled with care. Their customer interaction was excellent, as they took the time to explain the issue clearly and even shared precautionary tips to avoid similar problems in the future. The best part? The entire replacement was done within just half an hour, which was incredibly convenient. I highly recommend Fixit Computers for their professionalism, expertise, and prompt service. Definitely a go-to place for laptop repairs! ~ Gokul G
My motherboard was beyond repairable, so I went to ask for a second opinion, Samuel bro explained everything clearly, it'd be clear even for a non-technical person. Also when going again for my dad's speaker and battery replacement, I couldn't get any updates on time. I know it was the Christmas season so I wouldn't blame him for that. But my dad had urgent work so he went to another service centre where they responded and acted on the issue as quickly as possible. I'd asked so many questions technically, he answered everything patiently, so I recommend Fixit for any computer solutions. Next time I'll definitely come to your service centre for any PC issues bro🙌 ~ Harrish
I recently visited FIXIT to upgrade my laptop's RAM from 4GB to 16GB and to address an issue with my charging adapter. I’m beyond impressed with their service. Sam anna was very knowledgeable and guided me through the upgrade process, explaining the benefits of increased RAM and ensuring compatibility with my laptop. The upgrade has made a world of difference and now my laptop is faster, more responsive, and handles multitasking like a dream. He also fixed my charging adapter quickly and efficiently. it works perfectly now. Overall FIXIT provided excellent service and fair pricing. Whether you need an upgrade or a repair I highly recommend FIXIT for their professionalism and expertise. ~ Hayden G
I was having major issues with my old laptop, which had accumulated a lot of dust over time. This dust had been blocking the heatsink, causing the laptop to heat up to dangerously high temperatures. It was affecting the overall performance, and I was worried it might cause permanent damage. Thankfully, I took it to Fixit, and they did an incredible job! They carefully got rid of all the dust and applied fresh thermal paste to ensure everything ran smoothly. Now, the laptop's performance is really good, and it's running much cooler. I'm genuinely impressed with the quality of their work. Thanks so much for your excellent service! ~ Sanjeet V
I took my 10 years old laptop for password reset and general check and Samuel sir was super responsive and helped me understand what exactly he would be doing. Helped with realistic time it’ll take to fix the issues. I’d also consulted with him on other issues which he was more than happy to help with. In fact his knowledge and genuine care is incredible…..he was able to guide me towards the correct course of action wherein I wouldn’t have to unnecessarily shell out too much money. Thank you so much Samuel sir and I will definitely be coming to Fixit for any technical issues that I may face in the future !! ~ Nivedha R
When my Lenovo Laptop's display suddenly went black, I contacted Fixit Computers. They promptly investigated and identified that the display IC had a problem. They not only diagnosed the issue but also offered to pick my device up and take it to their service center for fixing the same. The turnaround time for changing the display and cleaning the fan was less than 24 hours and their charges were also fair and reasonable. I had a very positive experience with Fixit Computers and would highly recommend their quality services. Thanks a lot for your timely assistance! ~ Janani G
I am extremely satisfied with Fixit computers throughout the whole process of ordering my assembled PC setup. I have made the request of all my requirements for my work and they are kind enough to provide me with all the technical details of the setup. The best part is i have been home delivered the PC within the specified date and they made my dream setup to reality. Even one month after setting up, they have regularly provided me with all kinds of updates and answered all minor queries. I highly recommend anyone who wants a custom built PC. Thank you for your service! ~ Mohamed J
"I had been experiencing multiple issues with my laptop, including problems with the keyboard, touchscreen, and other hardware and software. I brought my laptop to Fixit Computers for servicing, and I'm extremely satisfied with the results. The technician did an outstanding job and my laptop now works almost like new. What impressed me even more was the patience and expertise the service technician showed while answering my every questions patiently. I highly recommend FIXIT COMPUTERS for their excellent service and customer support." ~ Harish
Our Desktop PC dint turn on. So we called fixit for enquiring details. They were so nice, that they picked up the PC from our place.He gave an initial evaluation on site, then explained me the further course of action that he was going to take. He then took the PC, and kept me informed at every step of the process. After fixing the power issue he took time to completely rewire the components for better ventilation. I was totally surprised by the cable management that he had achieved, with the not so spacious cabinet that we gave him. He fixed the shaky harddisk and mounted the SSD in a better position, changed cmos battery and cleaned even the exteriors of the cabinet. The attention to detail was industry standard. And finally he gave me some ideas on how the performance can be improved for specific applications that we run on a daily basis. We highly recommend fixit, if you need someone who can patiently listen to your tech worries before suggesting off the shelf ready-made solutions. Thanks ~ G.Dinesh M
I had a great experience with FIXIT for my HP laptop service. He diagnose the issues in the very first and explained details and also provided the clear estimation of the spare which needs to be changed. The work was done professionally, and my laptop is now running perfectly. The owner has a very friendly and helpful approach, which made the whole process smooth and trustworthy. Highly recommend this place for anyone looking for best laptop services ~ Mathi V
I recently had my laptop and desktop computers serviced at FIXIT, and the experience was excellent. The team demonstrated great technical expertise and provided clear explanations about the issues and the solutions they planned to implement. They were professional, efficient, and transparent throughout the process. My devices are now running smoothly, and I’m extremely pleased with the results. FIXIT is definitely a trustworthy place for computer and laptop repairs! ~ sachin m
I had a very positive experience when I took my laptop in for service. The technician who assisted me was not only skilled but also very kind and polite. They took the time to explain the issues with my laptop in a way that I could easily understand, which I truly appreciated. What made the experience even better was the affordable price for the service. I'm extremely satisfied with the level of service I received and would highly recommend this service center to others. ~ Kowshi K
I lost my data in laptop. When I enquired to recover data, all my friends said that no service in Pondicherry. I contacted FIXIT, they recovered all my data on time with reasonable price. I was so happy. FIXIT - EXCELLENT service centre in Pondicherry. Mr. Samuel is professional and more enough knowledge to fix any kind of issues. He explained the process and gave some tips to avoid the data loss. ~ Nirmala D
I recently had my laptop serviced by Samuvel anna, and I am extremely happy with the experience. He is very friendly, polite, and truly feels like a real brother who genuinely wants to help. He is highly knowledgeable and explains everything clearly, which gave me a lot of confidence. At many authorized service centers, they focus only on replacing the entire motherboard for a high cost, even for simple issues. But Samuvel anna diagnosed the problem correctly and fixed it perfectly without unnecessary replacements. His work is excellent, and I am fully satisfied. What impressed me even more is his honesty. His service charge is very reasonable, unlike most others who focus only on making money. In my opinion, he is one of the best computer and laptop service professionals in Pondicherry. I gave my ASUS TUF A15 laptop to him in the morning, and he returned it by the afternoon itself. The speed and quality of his work are amazing. He is truly a kind and genuine person. If you have any problem with your computer or laptop, I strongly recommend going to him without any doubt. He will definitely solve your issue quickly and properly. Thank you so much, anna! ~ ariharan.b
I had been facing serious heating issues with my Acer Nitro 5 for over a year, and eventually, it completely stopped working—no charging, no boot-up, nothing. I took it to FIXIT Computers, and I’m genuinely impressed with their quick diagnosis and excellent service. Mr. Samuel, the technician who handled my laptop, did an amazing job. He discovered that the fans and vents were completely clogged with dust, and the thermal paste was completely dried out. He thoroughly cleaned everything and repasted the CPU/GPU, and the improvement has been drastic. My 5-year-old laptop now runs much cooler, quieter, and feels like new. He also went the extra mile by running diagnostic tests on my RAM and SSD to ensure everything was functioning properly. On top of that, he even took the time to enlighten me about the condition of my battery, which was really helpful. I really appreciated the transparency too—Sam shared clear before and after images of the internal cleaning, which gave me complete confidence in the work done. If you're facing any laptop issues, I highly recommend FIXIT. Fast, professional, and honest service. Huge thanks to Mr. Sam! ~ Jagadeesh M
Trusted Samuel Anna with my Acer Predator Laptop, It was facing Motherboard issues In it, Thankfully I Chose Fixit for my Laptop, And The Problem Has been sorted out Within few Days, I'd definitely Recommend Fixit And go for it blindly, As Samuel Anna is Both honest And Considerate, while having Years of experience In this Field, Thank You again Samuel Anna.🤝✨️ ~ Saathveegar
I recently serviced my laptop at Fixit. The owner was very polite and professional. They resolved my laptop issue promptly, the quality of their work is "top notch" and the service is very reliable. I appreciate their attention to detail. I would go here again for servicing my laptops in the future and would recommend anybody to take up their services. Good luck for Fixit and their team !!! ~ Suriya P
The only service centre i recommend in pondicherry, almost tried all the service centres to fix my acer predator laptop motherboard and all the service centre asked me to replace the motherboard which costs around 50k , here the job is done with 2k , the service guy Mr.Samuel was also very kind and friendly and extremely knowledgeable in hardware and motherboard services. ~ Bharath B
I recently got my laptop repaired at this shop, and I’m really satisfied with the service. The repair was done quickly and at an affordable price. The person was very humble and took the time to clearly explain the issue and the repair process. Highly recommend this place for reliable and honest service! ~ Anandh S
Sam did the best service for my laptop. After a few days of usage, I'm writing this review. It's working fine.Really he FIXed IT! He explained what all the possibilities of prob are. If I was with him for a couple of days definitely, he would make me a pro in servicing and repairing. Good Educator! ~ Vignesh M
I had a great experience with this hardware service center. My laptop had a display issue that I couldn't fix with basic troubleshooting. The technician was very friendly and knowledgeable. He quickly identified that the problem was with the RAM and got it sorted out. Highly recommend their service! ~ Tamilarasan
I had an excellent experience getting my laptop repaired! The service was outstanding and very affordable. The technician was knowledgeable, efficient, and took the time to explain what needed to be done. My laptop is now running perfectly. I highly recommend their services to anyone in need of a reliable and cost-effective repair! ~ Dr S
I can't say good enough things about this computer repair shop. They were able to fix my computer in no time and even gave me some tips on how to improve its performance. My laptop was overheating and I brought it to them. The Fixit Team cleaned up the laptop and tuned it a little bit and my computer is running faster than ever. Highly recommend! ~ Gayathri G

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